How do I create an account?
You can click on the "Register" button located on our website's homepage or registration page and fill in the necessary information to create an account.
How do I reset my password?
If you forgot your password, click on the "Forgot Password" link on the login page, and enter your email address. We'll send you a link to reset your password.
What payment methods are accepted?
We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and more.
Do you offer international shipping?
Yes, we provide international shipping. You can select your shipping address during checkout, and we'll calculate the applicable shipping fees.
When will my order be shipped?
Orders are usually shipped within 1-2 business days. Shipping times may vary based on your location and chosen method.
How can I check the status of my order?
You can log in to your account and check your order status under "Order History." Alternatively, you can contact our customer service team for assistance.
What should I do if I receive damaged or incorrect items?
If you receive damaged or incorrect items, please contact our customer service immediately, providing relevant order information and photos of the issue. We'll handle it promptly and provide a solution.
Do you accept returns and exchanges?
Yes, we accept reasonable returns and exchanges. Please reviewour return and exchange policyor contact customer service for details.