Terms and Conditions

Definitions

In these Terms and Conditions:

  • Account means the Hence Studio Account that you will need to register on the Site if you would like to purchase on the Site.
  • Working Day means any day on which banks in Malaysia open for business.
  • Order Confirmation means our email to you, in which we acknowledge your Order.
  • Customer means any individual who places an Order on the Site.
  • You mean the Customer who places an Order.
  • References to clauses are to clauses of these Terms and Conditions.
  • Headings are for ease of reference only and shall not affect the Terms and Conditions’ interpretation or construction.

General

When you register, you are required to provide your information that is true, accurate, current, and complete in all respects. Should any of your information change, you may change it online or notify us through email. The account password should be in unique and keep secure. Any breach of security or unauthorized uses of your account, please notify us immediately.

Colour

Please note that the colour of products may vary due to studio lighting. Please allow 20% of colour variation in image illustration products compared actual products. It may appear darker or lighter.

Size

Sizing reference is given in each product as there might be 1cm-3cm differences in measurements.

Orders

All orders are subject to acceptance and availability. Your online shopping cart items are not reserved and may be purchased by other customers until it is checked out.

Payment

Payment can be made by Online Transfer and E-Wallets. You confirm that the bank account being used is yours or that you have specifically authorized the owner to use it.

We will take reasonable care to make our site secure. All online banking transactions on this site are processed using 2C2P, a secure online payment gateway that encrypts your details in a secure host environment.

Also, we will take reasonable care to keep the details of your order and payment secure. Still, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from our site.

Vouchers and gift card

Vouchers and gift card provided to you are non-transferable. Furthermore, they cannot be used in conjunction with any other voucher code or offers and must be redeemed by the date published, if provided.

Delivery

Kindly note that we will process and send out all orders in 3 working days after receiving payment. Estimated delivery times are used as a guide only and commence from the date the order is sent out. We are not responsible for any delays caused by destination customs clearance processes.

Personal Data Protection

Please see our Privacy Policy, which forms a part of these Terms and Conditions.

Trademarks and Copyright

Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Hence Studio and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Hence Studio, with copyright authorship for this compilation by Hence Studio.

Communications

The entire communication with us is electronic. Every time you send us an email or visit our website, you will be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you will receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.

Applicable Law

By visiting this website, you agree that Malaysia’s laws, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between HENCE STUDIO and you, or its business partners and associates.

Disputes

State or federal court Malaysia shall arbitrate any dispute related in any way to your visit to this website or to products you purchase from us, and you consent to exclusive jurisdiction and venue of such courts.

Comments, Reviews, and Emails

Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.
We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant HENCE STUDIO non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.

Inaccuracy Information

From time to time, there may be information on www.hencestudio.co that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice. If you are not satisfied with your purchased product(s), please return it to us with the invoice. Please check out “Return and Refund Policy”.

License and Site Access

We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.

User Account

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.
We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.

Terms and Conditions

Definitions

In these Terms and Conditions:

  • Account means the Hence Studio Account that you will need to register on the Site if you would like to purchase on the Site.
  • Working Day means any day on which banks in Malaysia open for business.
  • Order Confirmation means our email to you, in which we acknowledge your Order.
  • Customer means any individual who places an Order on the Site.
  • You mean the Customer who places an Order.
  • References to clauses are to clauses of these Terms and Conditions.
  • Headings are for ease of reference only and shall not affect the interpretation or construction of the Terms and Conditions.

General

When you register, you are required to provide your information that is true, accurate, current, and complete in all respects. Should any of your information change, you may change it online or notify us through email. The account password should be in unique and keep secure. Any breach of security or unauthorized uses of your account, please notify us immediately.

Colour

Please note that colour of products may vary due to studio lighting. Please allow 20% of colour variation in image illustration products compared actual products. It may appear darker or lighter.

Size

Sizing reference are given in each products as there might be 1cm-3cm differences in measurements.

Orders

All orders are subject to acceptance and availability. The items in your online shopping cart are not reserved and may be purchased by other customers until it is checked out.

Payment

Payment can be made by Online Transfer and E-Wallets. You confirm that the bank account being used is yours or that you have specifically authorized the owner to use it.

We will take reasonable care to make our site secure. All online banking transactions on this site are processed using 2C2P, a secure online payment gateway that encrypts your details in a secure host environment.

Also, we will take reasonable care to keep the details of your order and payment secure. Still, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from our site.

Vouchers and gift card

Vouchers and gift card provider to you are non-transferable. Furthermore, they cannot be used in conjunction with any other voucher code or offers and must be redeemed by the date published, if provided.

Delivery

Kindly take note that we will process and send out all orders within 2-3 working days after payment is received. Estimated delivery times provided are to be used as a guide only and commence from the date the order is sent out. We are not responsible for any delays caused by destination customs clearance processes.

Personal Data Protection

Please see our Privacy Policy, which forms a part of these Terms and Conditions.

Trademarks and Copyright

Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Hence Studio and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Hence Studio, with copyright authorship for this compilation by Hence Studio.

Communications

The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.

Applicable Law

By visiting this website, you agree that the laws of the Malaysia, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between HENCE STUDIO and you, or its business partners and associates.

Disputes

Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court Malaysia and you consent to exclusive jurisdiction and venue of such courts.

Comments, Reviews, and Emails

Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.
We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant HENCE STUDIO non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.

Inaccuracy Information

From time to time, there may be information on www.hencestudio.co that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.

License and Site Access

We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.

User Account

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.
We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.